Refund Policy
Studio 541 LLC Last Updated: 10/25/25
Thank you for supporting Studio 541 LLC. We want you to feel confident in your purchase. This policy explains how refunds and returns are handled for both digital products and physical products sold through our website.
1. Digital Products (Patterns, Templates, Courses, Downloads)
Most products offered through this website are digital and delivered instantly after purchase.
Because digital items cannot be returned, all digital product sales are final.
This includes:
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PDF patterns
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Digital templates
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E-books or guides
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Video lessons, online classes, workshops, or memberships
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Any downloadable or streaming content
If you experience an issue accessing your files, please contact us and we will be happy to help ensure you receive what you purchased.
We will always assist with:
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Broken download links
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File access problems
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Missing or incorrect files
Please reach out if there is a problem—we are here to help.
2. Physical Products (If/When Offered)
If we offer physical products (such as finished leather goods, tools, kits, or merchandise), the following terms apply:
2.1 Returns
We accept returns on unused, undamaged, and unopened physical products within 10 days of delivery.
To be eligible for a return:
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The item must be in unused, original condition
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All original packaging must be included
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You must provide proof of purchase
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or the wrong product was shipped.
2.2 Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of receipt with:
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Your order number
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A description of the issue
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Photos of the item and packaging (if applicable)
We will replace the item or issue a refund at no cost to you.
2.3 Non-Returnable Physical Products
The following cannot be returned:
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Items marked “Final Sale”
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Custom or personalized products
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Items that show signs of wear or use
3. Refund Timing & Processing
Once a qualifying return is received and inspected, we will notify you of the approval or denial of your refund.
Approved Refunds
Approved refunds will be processed to the original payment method.
Processing times may vary depending on your payment provider (typically 3–10 business days).
4. Exchanges
At this time, we do not offer automated exchanges.
If you would like a different item, please return the original (if eligible) and place a new order.
5. Contact Us
If you have questions about your order or need assistance, we are here to help:
Studio 541 LLC
Email: info@studio-541.com
Website: www.studio-541.com
Please include your order number when reaching out so we can assist you as quickly as possible.